Anonymized · India
Mid-size oral solids plant consolidates document control and training
Pharmaceutical manufacturing — oral solids
An anonymized mid-size India oral solids site replaced shadow file shares and spreadsheet training lists with governed documents and competency on one platform.
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Challenge
SOPs lived across shared drives. Training completion was tracked in spreadsheets that never matched the effective document version. Inspection prep meant overnight exports and conflicting binders.
Approach
- Rolled out Novaqis Admin and DMS for lifecycle, controlled print, and training-aware access
- Added LMS so retraining followed document effective events
- Kept deployment on plant infrastructure to satisfy residency expectations
Outcomes
- Single source for effective documents and who read them
- Fewer last-minute training gaps before internal audits
- Clearer commercial path to add quality modules without a second user directory
Modules in this story: Admin, DMS, LMS.